• Name:

Jan Boons

• Profile:

Freelance expert in IT Project & Program Management and ITIL Service & Process Management with Manager's Certificate in IT Service Management (ITIL) and Prince2 certificate.

Highly motivated technology management professional with a solid background in a wide variety of mostly large and complex IT environments.  Jan has strong analytical skills and focuses on solutions and business results, with much attention for management of changes. He has proved to be an inspiring team coach and manager of many successful IT projects such as  definitions, implementations and improvements of best practices, methodologies and processes (ITIL Service Management, ISO 20000, Prince2 + PM-BoK Project & Portfolio Management) with supporting organizational structures, architectures, and tools, as well as infrastructure, development, intra/extra/internet, security, CMS and document management projects.

If you need full or part-time assistance and/or advice from an ICT professional on a temporary basis, please call or send an e-mail.
 

• Languages:

Dutch, English, French, German
 

• Status:

Available for new assignments on short term.

• Contact:

Address:   Goudbloemstraat 21,   B-2200 Herentals
Mobile:     +32 478 431 474
E-mail:      jan(at)boons(dot)be

 

• Career Overview:

As freelancer: 

• March 2010 - June 2010:
  ITIL Consultant (FedICT, partnered with TeamProsource)
• November 2009 - Dec 2009:
  Service Desk Implementation Manager (BNP Paribas Fortis, partnered with Dilaco)
• January 2009 - Present:
  Business Management & ICT Project Management (Adit)
• May 2008 - December 2008:
  Process Design Unit Manager for the Enterprise & ICT Services division (Belgacom, partnered with HQ Services)
• September 2007 - June 2008:
  ITIL Project Manager for the Telindus Service Delivery department (Belgacom, partnered with HQ Services) 
• October 2006 -  August 2007:
  ICT Project Manager for the International Services Centre (Telindus, partnered with HQ Services)
• January 2006 - September 2006:
  ITIL Project Manager + ITIL Problem Manager (DHL Benelux, partnered with Dilaco)
• February 2005 - December 2005:
  ICT Project Manager (DHL Benelux, partnered with Dilaco)
• July 2004 - January 2005:
  Application Coordinator + ITIL Lead (Wolters kluwer)
• March 2004 - June 2004 :
  Business Management & ICT Project management (Adit)
• December 2003 - February 2004: 
  Project & Transition Manager for ITIL Service Management intro (Wegener DM, partnered with TeamProsource)
• January 2002 - November 2003:  
  IT Project Manager + ITIL Service management + IT Sourcing management (Sylis Belgium)
• April 2000- December 2001:  
  Service Desk Manager + IT Project Manager (Belgian Post Group, partnered with Sylis Belgium)

As employee:

• 1989-1999 : 
  ICT manager, IT Project manager, IT Service manager (Schlumberger Technologies)
• 1986-1989 : 
  Administration manager + IT project leader (SGS Belgium)
• 1984-1986 : 
  Customer Service manager + IT system administrator + IT project leader (SFC NV)
• 1979-1983 : 
  Internal Sales & Customer Service (Dejond NV)